Last updated September 24, 2026. This policy explains what information Illinois Drain Cleaning ("we") collects through this website and by phone, and how it is used. Illinois Drain Cleaning is an independent referral service; we do not perform plumbing work.
Information We Collect
This website does not use contact forms, accounts or advertising cookies. Like most websites, our hosting provider records standard technical information such as IP address, browser type and pages visited, which may be used for security and aggregate traffic statistics. The site loads fonts from Google Fonts, which may receive your IP address.
Phone calls. When you call, we may receive your phone number, the time of the call and information you choose to share, such as your address, the problem you are experiencing and when you are available. Calls may be routed through a call-tracking or call-handling provider and may be recorded for quality and training purposes; if a call is recorded, you will be informed at the start of the call where required.
How Information Is Used
We use the information you share to route your request to an independent local contractor who can help, to follow up about your request, to improve our service and to comply with legal obligations. We share your contact details and job description with the contractor your call is routed to so they can contact you and provide service. We do not sell your personal information.
Contractors
Contractors in our network are independent businesses. Once your request is shared with a contractor, their use of your information is governed by their own practices and policies.
Retention and Security
We keep call information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it.
Your Choices
You may ask us what information we hold about you, ask us to correct or delete it, or ask us not to contact you again by calling (833) 724-1017.
Changes
We may update this policy from time to time. The date at the top shows when it was last revised.